Privacy Policy

1. Introduction
This Privacy Policy explains how Chater Properties & Chater Developments collects, uses, and protects your personal data when you interact with us, including through our website and property services. We are committed to safeguarding your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect
We may collect and process the following personal data:

Identity data (name, title)
Contact data (email address, telephone number, address)
Financial data (payment details where applicable)
Property-related information (preferences, tenancy details, purchase history)
Technical data (IP address, browser type, cookies)

3. How We Use Your Data
We use your data to:

Provide property sales, lettings, and management services
Respond to enquiries and communicate with you
Process transactions and maintain records
Improve our website and services
Comply with legal and regulatory obligations

4. Legal Basis for Processing
We process your personal data under the following lawful bases:

Performance of a contract
Compliance with legal obligations
Legitimate interests (such as improving our services)
Consent (where required, e.g., marketing communications)

5. Data Sharing
We may share your data with:

Professional advisers (solicitors, accountants)
Letting agents, landlords, or buyers/sellers involved in transactions
Service providers (IT systems, payment processors)
Regulatory authorities where required by law

6. Data Retention
We retain personal data only as long as necessary for the purposes it was collected, including legal, accounting, or reporting requirements.

7. Your Rights
Under UK GDPR, you have the right to:

Access your personal data
Request correction or deletion
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise your rights, contact us at the contact us page.

8. Cookies
Our website may use cookies to improve user experience. You can control cookie preferences through your browser settings.

9. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

11. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.

Legal Notice and Website Terms of Use

1. Company Information
Chater Properties is a company registered in England and Wales under company number 13551986, with its registered office at '3a Quay View Business Park Barnard Sampson, Barnards Way, Lowestoft, England, NR32 2HD .'

2. Use of Website
By accessing this website, you agree to be bound by these terms. If you do not agree, you should not use this website.

3. Accuracy of Information
We make reasonable efforts to ensure that all information on this website is accurate and up to date. However, we do not guarantee its completeness or accuracy, and it may be subject to change without notice.

4. Property Listings
All property descriptions, prices, and availability are provided for general guidance only and do not constitute an offer or contract. Details should be independently verified.

5. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Chater Properties or its licensors and is protected by copyright laws. You may not reproduce or distribute content without permission.

6. Limitation of Liability
To the fullest extent permitted by law, we exclude liability for any loss or damage arising from the use of this website or reliance on its content.

7. Third-Party Links
This website may contain links to third-party websites. We are not responsible for their content or privacy practices.

8. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

9. Contact Information
For enquiries, please contact us via the contact us page.: